Refund policy
Welcome to Students World. We strive to provide high-quality products and services to our customers. Please read our Return & Refund Policy carefully before making a purchase.
1. Eligibility for Returns
You may request a return if:
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The product is damaged, defective, or incorrect upon delivery.
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The return request is made within 7 days of receiving the product.
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The item is unused, unwashed, and in its original condition with packaging, tags, and invoice intact.
Returns will not be accepted for:
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Used or damaged products (not caused during delivery)
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Products returned without original packaging
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Customized or personalized products (unless defective)
2. Non-Returnable Items
The following items are non-returnable:
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Digital products, online courses, downloadable content
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Gift cards
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Clearance or sale items (unless defective)
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Personalized or customized products
3. Return Process
To initiate a return:
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Email us at [Insert Email Address]
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Share your order number and reason for return
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Attach clear photos (if damaged/defective)
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Wait for approval confirmation from our support team
Once approved, we will guide you through the return pickup or shipping process.
4. Refund Policy
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Refunds are processed only after the returned item passes quality inspection.
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Approved refunds will be credited to the original payment method within 7–10 business days.
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Shipping charges (if any) are non-refundable unless the return is due to our error.
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In case of prepaid orders, the refund will be issued to the original payment source.
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For Cash on Delivery (COD) orders, refund will be processed via bank transfer or UPI.
5. Exchange Policy
We offer exchanges only for:
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Size issues (if applicable)
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Defective or damaged products
Exchange requests must be made within 7 days of delivery.
6. Order Cancellation
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Orders can be cancelled within 12 hours of placing the order.
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Once shipped, the order cannot be cancelled.
7. Contact Us
For any queries related to returns or refunds:
Mail - info@studentsworld.shop